Question 1

What is Layoff iQ?

Accepted Answer

Layoff iQ is a platform that monitors WARN Act filings across all 50 US states and alerts you when layoffs affect your company, industry, or location. We aggregate publicly available Worker Adjustment and Retraining Notification (WARN) Act data so you don't have to check dozens of state websites yourself.

Question 2

What is the WARN Act?

Accepted Answer

The Worker Adjustment and Retraining Notification (WARN) Act requires employers with 100 or more employees to provide 60-90 calendar days advance notice before plant closings or mass layoffs. This data is publicly available, and we aggregate it from every state to give you a single, searchable source.

Question 3

How often is the data updated?

Accepted Answer

We scan state labor department websites multiple times daily for new WARN filings. Most states provide same-day reporting, though some may have 1-2 week delays depending on their filing processes.

Question 4

Can I browse WARN data for free?

Accepted Answer

Yes. Anyone can browse our WARN database and search for companies, states, or industries on the Layoff Data page. The Pro plan adds instant alerts, SMS notifications, and detailed job position breakdowns.

Question 5

How do I set up my job profile?

Accepted Answer

Go to Settings > Job Profile and enter your company name, job title, and location. Our system will match your company against our WARN database and set up personalized monitoring for you.

Question 6

Can I track multiple companies?

Accepted Answer

Your job profile tracks one primary company. However, you can search and explore WARN data for any company using the Layoff Data page. Enterprise plans offer multi-company tracking and custom alert rules.

Question 7

How do I delete my account?

Accepted Answer

You can delete your account from Settings > Account > Delete Account. This is permanent and removes all your data, including saved preferences and alert history.

Question 8

What types of alerts can I receive?

Accepted Answer

We offer email alerts for new WARN filings that match your profile, plus weekly digest summaries. Pro subscribers can also enable SMS text alerts for immediate notifications about their company or region.

Question 9

How do I enable SMS alerts?

Accepted Answer

SMS alerts are available for Pro subscribers. Go to Settings > Notifications, verify your phone number with a one-time code, then enable SMS Text Alerts. You'll receive immediate notifications for filings that match your criteria.

Question 10

Can I customize which alerts I receive?

Accepted Answer

Yes. In Settings > Notifications, you can toggle individual alert types including company alerts, state alerts, industry trends, and weekly digests. You can also set your preferred notification frequency.

Question 11

How do I unsubscribe from alerts?

Accepted Answer

You can disable any alert type in Settings > Notifications. For email alerts, click the unsubscribe link at the bottom of any email. For SMS, reply STOP to any message.

Question 12

What do Pro subscribers get?

Accepted Answer

Pro subscribers ($7.99/month) get instant email alerts, SMS notifications, full WARN database access with job position breakdowns, company and industry tracking, and priority support. It's less than two coffees a month.

Question 13

How do I upgrade my subscription?

Accepted Answer

Click "Upgrade to Pro" in your dashboard or visit the Pricing page. We accept all major credit cards and process payments securely through Stripe.

Question 14

Can I cancel my subscription anytime?

Accepted Answer

Yes, cancel anytime from the Billing page. No contracts, no cancellation fees, no questions asked. Your access continues until the end of your current billing period.

Question 15

Do you offer refunds?

Accepted Answer

Refunds are handled on a case-by-case basis. If you have a billing issue, contact support@layoffiq.com and we'll work with you to resolve it.

Question 16

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through Stripe. Your payment information is never stored on our servers.

Question 17

Where does Layoff iQ get its data?

Accepted Answer

We aggregate publicly available WARN Act filings from all 50 US states. We scan official state labor department websites multiple times daily. We do not access any private company data.

Question 18

Is my personal information secure?

Accepted Answer

Yes. All data is encrypted in transit and at rest. We use industry-standard security practices and never share your personal information with third parties without your consent.

Question 19

Can my employer see that I'm using Layoff iQ?

Accepted Answer

No. Your use of Layoff iQ is completely private. We don't share user information with employers, and there's no way for your company to know you're monitoring layoff activity.

Question 20

What information is in a WARN notice?

Accepted Answer

WARN notices typically include the company name, location, number of employees affected, whether it's a layoff or closure, the effective date, and sometimes job titles of affected positions. We use AI to extract and standardize this data from every filing.

Question 21

Why might my company not appear in WARN data?

Accepted Answer

WARN notices are only required for employers with 100+ employees conducting layoffs of 50+ workers or plant closings. Smaller layoffs or companies under the threshold won't appear in WARN data.

Question 22

How far back does your WARN data go?

Accepted Answer

Our database includes WARN filings going back several years, though coverage varies by state. We continuously expand our historical data to provide better trend analysis.

Question 23

Can I search WARN data for any company?

Accepted Answer

Yes. Use the Layoff Data page to search for any company, filter by state, date range, or industry, and view detailed filing information including affected job positions when available.

Question 24

I'm not receiving email alerts. How do I fix this?

Accepted Answer

First, check your spam folder. Then verify your email address in Settings and ensure alerts are enabled. If issues persist, try adding our email address to your contacts or allowlist.

Question 25

My company wasn't found during profile setup. What now?

Accepted Answer

If your company isn't in our database yet, your profile will be flagged for review. Our team will verify your company information and set up tracking. This usually takes 1-2 business days.

Question 26

How do I contact support?

Accepted Answer

You can reach our support team by emailing support@layoffiq.com, or use the contact form below. Pro subscribers receive priority support with faster response times.

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