Privacy Policy

1. Introduction

Layoff iQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using Layoff iQ, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account
• Phone Number: Mobile phone number if you opt in to SMS text alerts (available on paid plans)
• Job Profile: Company name, job title, location, and employment details you provide for risk assessment
• Payment Information: Billing details processed securely through Stripe (we do not store full credit card numbers)
• Communications: Messages you send to our support team

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, and interactions with our service
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and referring URLs
• Cookies: See our Cookie Policy for details

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services, including personalized layoff risk assessments
• Send you alerts about WARN notices relevant to your job profile
• Send SMS text messages if you have opted in (WARN alerts, account verification, service notifications)
• Process payments and manage your subscription
• Respond to your inquiries and provide customer support
• Improve our services and develop new features
• Send you marketing communications (with your consent)
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Sources

Layoff iQ aggregates publicly available data to provide our services:

• WARN Act Filings: Public notices from state labor departments
• Bureau of Labor Statistics: Employment and labor market data
• Public Company Information: Publicly available business data

We do not access private company data or internal employment records.

5. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our service (e.g., Stripe for payments, AWS for hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We never share your information with your employer or any third party that could identify you to your employer.

6. SMS Text Messages

If you opt in to SMS alerts, the following applies to your phone number and text message data:

• Your phone number is stored securely and used solely to deliver SMS alerts from Layoff iQ
• We do not sell, rent, or share your phone number with third parties for their marketing purposes
• We record your consent (including timestamp and the disclosure text you agreed to) for compliance with the Telephone Consumer Protection Act (TCPA) and carrier requirements
• SMS message logs (delivery status, timestamps) are retained for service quality and compliance purposes
• You can revoke consent at any time by replying STOP, removing your phone number in account settings, or contacting support
• When you revoke consent, we record the revocation and cease all SMS communications immediately

For full SMS terms including message frequency, data rates, and opt-out instructions, see Section 5 of our Terms of Service.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication and access controls
• Regular security assessments and monitoring
• Limited employee access to personal data

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through your account settings or by contacting support.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Export your data in a portable format
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@layoffiq.com.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.